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When making a 9-1-1 call it is important to stay calm and stay on the telephone line until the dispatcher notifies you that it is okay to hang up.
The law specifically governs what information can be released to the public. If you need a copy of a police report, contact the Dublin Police Services Business Office at: 100 Civic Plaza Dublin, CA 94568 (925) 833-6670. A $5 fee is charged per report.
If the situation requires prompt action and the court is closed, Police Services may be able to assist you in obtaining an emergency protective order.
If you have filed a report of a lost or stolen bicycle, call and arrange to view the bicycles in our storage area. The sheriff's technician can be reached by calling Dublin Police Services at 925-833-6668.
Once completed, the traffic sergeant will review the information and make a determination regarding your liability. You will receive a letter in the mail advising of the outcome of the traffic sergeant's review.
You may also submit payment for parking citations online.
There is a $10 fee for this service for tickets issued by outside jurisdictions. You must bring the vehicle and citation to the department with the required repairs completed. A police officer will inspect the vehicle to ensure the repairs have been made and sign the proof of correction. It is then your responsibility to return the proof of correction to the appropriate court with any fees required to have the citation dismissed.
Note: Only the court can sign off on proof of insurance violations.
Report abandoned vehicles on public property by calling (925) 452-2121 and leaving a message or call (925) 462-1212 to speak with a dispatcher regarding your concern.
To report abandoned vehicles on private property, call the City's code enforcement officer located in the Planning Division at (925) 833-6610.
In order to retrieve a vehicle after it’s been towed, you must be the registered owner and you must come to Dublin Police Services Business Office in person to retrieve the vehicle release form and to pay the release fee to the City of Dublin ($149).
During business hours, you may visit the Dublin Police Services Business Office to obtain the form and to pay the fee. Cash, checks, and American Express, Discover, Mastercard, and Visa credit cards are accepted forms of payment. After business hours and during weekends or City holidays, you may use the call box located immediately outside Dublin Police Services. This will connect you directly to Dispatch, which will send an officer to assist you in obtaining the vehicle release form. After business hours, only exact change will be accepted by the City of Dublin.
A vehicle release will only be granted to you as the registered owner. You must bring the following:
1. Up-to-date registration on the vehicle (this can be verified at Dublin Police Services); 2. A valid California State Driver’s license; OR 3. A Photo ID (e.g. Costco card, credit card with photo ID on the card, etc.) to verify the registered owner’s identity. If you do not have a valid California Driver's License, you must be accompanied by someone who has a valid California State Driver’s license on their person.
After you obtain the vehicle release form, you may proceed to the tow yard. Towing fees must also be resolved at the tow yard before the vehicle may be retrieved.
Visit the Citizen Ride-Along webpage on the City of Dublin website. Citizen Ride-Along Webpage